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Accessibility Statement

We’re here for everyone.

At Gainesville Mobile Notary, our mission is to make notarization easy and accessible for our neighbors. That means making sure our website is easy to use for everyone, including people with disabilities.

Technology is always changing, and while we strive for a seamless experience, we know things aren't always perfect. We see accessibility not as a box to check, but as a way to show respect to our community.

How we stay accessible

We follow the WCAG 2.1 Level AA standards as our guide. This helps us ensure our site works well with screen readers, keyboard-only navigation, and other assistive tools.

We’re a phone call away

If you’re having trouble reading or navigating anything on our site, please don't struggle alone. We are happy to provide any information or service over the phone or in person.

    • Call us: (352) 474-9898

    • Email us: CHearnNotary@gmail.com

    • Mail:
           13200 W Newberry Rd #M72
           Newberry, FL 32669

We usually get back to people within 2 business days.

If we missed something (The Grievance Process)

If you’ve run into a persistent problem that we haven't been able to fix through a quick chat, we have a formal process to make sure it gets the attention it deserves:

    1. Tell us the details: Send us an email or letter letting us know exactly where you got stuck.
    2. We’ll confirm: We’ll let you know we received your message within 2 business days.
    3. We’ll investigate: Within 10 business days, we will look into the technical cause and get back to you with a solution or a workaround.
    4. Not satisfied? If you feel our response didn't solve the issue, just let us know. Our owner will personally review the case to find a way forward.

Updated with care on December 1, 2025.